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December 28th, 2020
Our Factory and Customer Care Services will be closed Thursday-Sunday, December 31st-January 3rd to celebrate the holidays.
December 22nd, 2020
Our Factory and Customer Care Services will be closed Wednesday-Sunday, December 23rd-27th to celebrate the holidays.
IMPORTANT SHIPPING NOTICE: USPS has reported an unprecedented volume of deliveries and is experiencing major delays. Many more people are shopping online than usual, and additionally, USPS is experiencing staffing shortages due to pandemic. If your tracking number does not update or you see an incorrect delivery date, this is due to major delays and system overload at the USPS. Normally packages can arrive in 3-4 days, however we have seen reports of packages arriving within 14 business days due to these delays. Although USPS is overwhelmed with missing package requests at this time, if your order is not delivered 14 business days after the shipment date - please reach out and we can submit a missing mail search with USPS and work towards a resolution.
December 9th, 2020
Our Factory and Customer Care Services are closing early today due to power outage. We will resume regular services tomorrow, December 10th.
November 20th, 2020
We will not be having a holiday sale this season to allow our team more time with their families and friends during these unprecedented times. In addition, we will be closed for the following days:
Thanksgiving Closure: Our Factory and Customer Care Services will be closed November 25th-29th.
Holiday Closure: Our Factory and Customer Care Services will be closed December 23rd-27th.
In preparation of any shipping delays this holiday season, we ask that orders be submitted by December 14th to arrive in time for the holidays.
September 1st, 2020
Curbside Pickup is now available and our Discount Shelf has gone mobile! Please read about how to place orders for next-day pick up or our discount shelf here: Curbside Pickup & Discount Shelf
Our Customer Care Team is working remotely and their service hours are Monday-Friday 7AM-3PM PST. For any questions, please reach out through our Contact Form or leave a voicemail at (425) 558-4251. To leave a voicemail, just dial 1 and be sure to indicate the best time to return your call. Due to working remotely, our team will be calling from blocked private phone numbers.
Delayed Labor Day - Closed September 10th-11th: To encourage safe distancing for our staff, we will be celebrating a delayed Labor Day. Our factory and customer care services will be closed September 10th and 11th. We will be open Monday, September 7th.
August 12th, 2020
Closing Early August 14th at 12pm PST
Our factory and customer care services will be closing early on Friday, August 14th at 12PM PST due to a Staff Appreciation Event. We will resume our regular services on Monday, August 17th at 7AM PST.
July 31st, 2020
SIGNIFICANT SHIPPING DELAYS EXPECTED.
The newly appointed Postmaster General of the United States Postal Service, Louis Dejoy, has recently enacted sweeping changes at the USPS, which has caused significant and immediate delays on all packages. Our $5.95 Flat Rate Shipping and $0 Free Shipping for orders over $75 are shipped through the USPS. We are monitoring this situation closely, and will be updating this page with any further changes.
We appreciate your patience, and wish there was something we could do to keeping providing the same quick and affordable shipping our customers are accustomed to, but unfortunately there are no viable shipping alternatives for a small, family-owned, and self-funded business like Uncle Harry's Natural Products. If you have ideas or suggestions, please reach out to us.
July 3rd, 2020
Our offices and shipping will be closed on July 3rd, 2020 in observance of Independence Day.
May 29th, 2020
Storefront Closed Until Further Notice. Please note that our storefront is still closed to drop-in visits. At this time we do not have an ETA for when it will reopen due to compliance with Washington State Phase 2 Manufacturing Requirements. If you would like to place an order for curbside pick-up, or are interested in shopping our Discount Shelf, please contact us here!
May 22nd, 2020
Closed for Memorial Day, Monday May 25th. Uncle Harry's will be closed on Monday, May 25th, in observance Memorial Day.
April 24, 2020
Storefront is Closed: For the safety of our staff, we will be closing our storefront until further notice. If you would like to schedule an in-store pick-up, please reach out through our Contact Form.
Customer Care Team: We do not have any Customer Care Team members on-site to answer phone calls, but they can be reached through our Contact Form or send a direct email to email@example.com. You may also leave a voicemail at 425-558-4251 and they can call you back as soon as they are able.
Website and Retail Orders: We are shipping out orders as quickly as possible, but orders may take up to 4 business days to be shipped out. To check on the status of your order, please reach out through our Contact Form.
International Retail Orders: International orders are shipped through United States Postal Service (USPS), who are experiencing serious delays. Please review our International Orders Policy regarding questions for shipping estimates and returns. For further inquiries, please reach out through our Contact Form.
Wholesale Orders: Wholesale order fulfillment may take up to 9 business days. To check on the status of your order, please reach out through our Contact Form.
Donation Requests: We are pausing fulfilling donation requests in the interim of the current pandemic. If your organization is focused on COVID-19 relief or aid, please reach out through our Contact Form.
Events: We will not be hosting an in-store events or participating in local store product demonstrations until further notice.