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I have a health issue. Which product should I use?
We are not licensed medical professionals and cannot diagnose or treat any disease. For advice on medical issues, please seek guidance from a licensed healthcare practitioner before using our products.
I've been ordering Uncle Harry's for years. Why does my product look/smell different this time?
None of our products contain stabilizers, fillers, or preservatives. Color inconsistency and separation is completely normal. Please contact us if you believe your product has expired upon purchase.
Why is there no expiration date?
We suggest using our products within 1-2 years of purchase for optimum freshness, but most of the time they can last longer if stored properly in a cool, dark place. Most of the ingredients we use have a very long shelf life, but factors such as air/heat/light/time can slows deteriorate the quality of a product.
Are Uncle Harry's Products non-GMO?
Yes! If you require a raw material’s certificate of analysis, please write us a request through our Contact Form.
Are the plastic bottles BPA free?
Yes! The plastic bottles we use are made from fully recyclable food grade high-density polyethylene (HDPE).
Are your products gluten-free?
We do not use ingredients with naturally occurring gluten in any of our products, nor do we process any wheat in our facility. However, our Oatmeal and Coconut Soap Powder does contain oatmeal which is not certified gluten-free.
What grade are Uncle Harry's essential oils?
All of Uncle Harry's essential oils are 100% pure and are of medicinal quality. Therefore, if it is recommended by an aromatherapist that an oil is safe for internal consumption, our oils may be used. We do not dilute any of our essential oils or use chemical or aromatic fillers. If you ever need to know more about a specific essential oil, or have further questions about distillation, feel free to reach out to us through our Contact Form.
I'd like to order your products in a larger size.
We do offer some of our items in larger/bulk sizes. Bulk orders are subject to 2 -12 week lead time, $50 minimum orders per item, and you will be responsible for shipping fees. To find out products in bulk and pricing, please reach out through our Contact Form or call us at 425-558-4251.
What is the difference between Toothpaste, Tooth Powder, and Tooth Suds?
All of our Daily Tooth Cleansers promote remineralization of tooth enamel alike, so deciding which one is best for you is a matter of preference. You can also rest assured that all products are completely free of fluoride, carrageenan, triclosan, artificial sweeteners, and SLS.
Toothpaste – Remineralizing: Bentonite clay naturally contains many trace minerals and also pulls toxins from the mouth. Aiding oral care needs with colloidal silver water and a bouquet of essential oils. Alkalizes the mouth with sea salt, bentonite clay, and calcium carbonate.
Tooth Powder - Enamel polishing: Alkalizes the mouth with sea salt and calcium carbonate. The dry powder helps buff and polish enamel and remove stains. First Uncle Harry's product and base formula for Toothpaste.
Tooth Suds - Non-abrasive, foaming: Pure Castile soap is a soft, creamy mouth cleanser. Foam is reminiscent of conventional toothpaste without foaming agents. Equipped with ionic minerals for basic remineralization. Please note Tooth Suds are literally made with soap - it can take some time to get adjusted to the taste.
Choosing between the three is a matter of preference. Only one product is needed per each brushing session. You are welcome to alter between one brushing product in the morning and one at night as well.
What is the difference between Tooth Whitener and Whitening Toothpaste Polish?
Tooth Whitener is a powder formula that utilizes lemon peel and lemon essential oil to dissolve stains and clear away build up. Whitening Toothpaste Polish is very similar to our regular toothpastes with the addition of pumice to scrub away build up. Due to the abrasiveness of the pumice and the use of lemon, we do recommend only using these products up to three times per week.
Can I use your oral care products while I'm pregnant/breastfeeding?
Our oral care line is made up of 100% natural food-grade ingredients, however there is not a lot of definitive information regarding the use of essentials oils during pregnancy. Although we have not had any reported issues with our Oral Care products, we are aware that some essential oils should be avoided during pregnancy and we encourage you to consult your health care professional for more information. We do offer some alternative products that do not contain essential oils such as our Unscented Tooth Powder, Unscented Remineralization Powder, and Unscented Tooth Suds.
Can my child use your oral care products?
Our oral care line is made up of 100% natural food-grade ingredients, however younger mouths can be more sensitive to essential oils within the products. Children's Toothpaste and Children's Tooth Powder are milder in flavor having less essential oils than the regular formula. Options without essential oils are the Unscented Tooth Powder, Unscented Tooth Suds, and Unscented Remineralization Powder. We do recommend children to be able to spit out the product after brushing to be able to use and encourage you double check with your pediatrician about the products before sharing with your child.
Are your oral care products safe to ingest?
The ingredients in our oral care products are 100% pure, natural, and food grade. It is absolutely fine if a small amount is swallowed at a time. We greatly encourage spitting out the remnants after brushing/swishing to rid your mouth of any bacteria collected during the process, which could upset your stomach.
Can I use these products on my pet?
Although we use all-natural ingredients that are excellent for humans, some of these are not the best when it comes to the biology of our furry friends. We are aware that there are some essential oils should be avoided depending on your species of furry companion and definitely encourage our customers to speak with their veterinarian prior to using our products on them.
Why is there a Prop 65 sticker on my product?
We are required by law to apply Proposition 65 labels to products containing bentonite clay which are sold in the state of California and requested by some our wholesale accounts. Products containing Bentonite Clay are: all flavors of toothpaste, whitening toothpaste polish, Sandalwood Face Mask, Detox Bath, Face Wash, and Poison Ivy & Oak Relief. If you have any further concerns or questions, please reach out to us and we'd happy to discuss it further.
I can't order the product I want because it says "Out of Stock" or the cart button is grayed out.
We create our items in small batches, due to this items may go out of stock due to many different reasons. If you are ever interested in an out of stock item, we'd be happy to add you to a waitlist for that product. Just reach out to us through our Contact Form. Please provide your contact information and which product you're waiting for, and we will reach out as soon as the item goes back in stock!
If you are trying to add a specific size of a product to your cart and are unsuccessful, this is most likely due to that specific size being out of stock. We are working towards resolving this website glitch. Please reach out if you'd like to be notified once that size goes back in stock.
Why did I receive my product in a plastic bottle instead of a glass bottle?
During the colder months, the original glass container of some of our products may break during shipment. Our Shipping Team will substitute plastic bottles if your shipping location is experiencing freezing temperatures. Products that will commonly be switched are our Body Deodorants, Aromatherapy Mists, Miracle Mouthwash Spray, Foot Spray, Go Away Mosquito Spray, and Hair Conditioner Spray.