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Do you charge sales tax?
Uncle Harry's Natural Products is required by law to collect sales tax on orders shipped to any state where we have a presence. Currently that is only Washington State.
Our system will automatically calculate the appropriate Sales Tax based on your order total and shipping charges.
Do you offer price adjustments?
We do not! Sale or promotional prices cannot be applied to previous purchases and are only valid during the promotional period.
How do I use my store credit?
Store credit is offered in the form of a personalized promotional code that can be applied to an order placed through our website.
To apply the store credit to your purchase:
1. Add items to your cart
2. Click on Proceed to Checkout
3. At the bottom of this screen, enter your personalized code and click on Apply Code.
4. The amount of the store credit that is applied to the order will appear with the order totals and is subtracted from the grand total.
5. The full amount of the store credit must be used all at one time.
Will you be having a Black Friday or Cyber Monday sale this year (2021)?
We do not participate in Black Friday or Cyber Monday sale events, to allow our team to spend more time with their loved ones during the holidays.
Instead, we have a Customer Appreciation Sale near the end of Summer or early Fall. To keep up-to-date for our large sale event - subscribe to our newsletter!
What are your accepted payment methods? Do you accept checks and/or money orders?
Our website accepts all major credit cards (Visa, MasterCard, Discover, and American Express) and PayPal.
If you are an international customer, we recommend checking out with PayPal because our credit card processor is unable to validate international billing addresses and bank information. You do not need a PayPal account to checkout with PayPal.
We accept money orders only from financial institutions in the United States. We no longer accept personal checks.
If you would like to pay by money order, we recommend reaching out to us for an accurate quote for your order through our Contact Form or via phone 425-558-4251. Your order will not be processed or shipped until payment has been received and verified.
If you are are experiencing issues with providing payment through our website, we are happy to provide a Square or PayPal Invoice to pay for your order.
How do I place an order for curbside pickup?
At time of checkout, you must provide a shipping address for the curbside option to appear.
If your shipping address is located in Washington, Oregon, or Idaho - you will be provided a shipping method of Curbside Pickup.
You can also learn more about the entire process here: Curbside Pickup
When will my credit card be charged for my order?
At time of order, our payment processor will authorize payment and place a hold on the funds for your order.
At time of shipping and when you are emailed tracking information, our payment processor will capture and charge your credit card.
Can I get a gift receipt?
Yes! When you are placing your order, please include an order comment that you would like a gift receipt and any message you would like included with the package.
The gift receipt will show who the order was shipped from, a listing of the items included with the order (with no pricing), and the any additional message you would like us to include. Your recipient can use this for any returns that might need to be made.
Can I ship to multiple addresses?
You may only ship to one address per order.
If your order contains a gift or items that require shipping to multiple locations, you will need to place separate orders for each address and standard shipping fees will be applied to each order.