Retail Sales Specialist

Reports to: Sales Director
Status: Full time position @ $15 an hour
Perks: Product allowance, Paid Time Off
Location: Redmond, WA
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About Us

Uncle Harry’s Natural Products (UHNP) is a family run adventure in innovation, dedicated to making earth-friendly products at people-friendly prices. All of UHNP’s formulations are hand-made using only the finest quality botanicals, including local, organic, and sustainable raw materials.

Position Description

We are searching for a positive, confident, and cheerful person to join our office team. The Sales Specialist position requires excellent customer service skills and a strong background in natural healing. Our ideal candidate lives a plant-based and health-conscious lifestyle, has experience with herbs and aromatherapy, and is already familiar with Uncle Harry’s.

The ability to provide reasonable and generous support to our customers while developing product education knowledge quickly and comprehensively is a must. Above all we are a laid back crew who share similar interests and like to make work fun, so if you think this would be a good fit we encourage you to get in touch!

Duties

Customer Service

•    Answer phones, respond to voicemails, transfer calls
•    Reply to customer support emails
•    Type orders into QuickBooks
•    Print orders for Shipping Department
•    Modify existing orders as requested
•    Resolve customer issues with products or orders

Storefront Sales

•    Stock Uncle Harry’s storefront as needed
•    Assist in store customers with product questions and suggestions
•    Process in store orders using Square app

Required Skills & Experience

Minimum Qualifications

  • Clearly understands “green lifestyle” concept and the Uncle Harry’s brand
  • Strong project management skills with ability to work independently and meet specific deadlines with limited supervision
  • “Can-do” attitude, willingness to be part of a team, open to learn as well as to share knowledge and personal insights

Physical Requirements

  • Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Ability to work in standard office environment

Equal Opportunity Employer

Uncle Harry’s Natural Products is an equal opportunity employer and will not discriminate against any person on the basis of race, religion, national origin, or sex. Uncle Harry’s Natural Products prohibits discrimination against employees and applicants for employment on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran's status.

How to Apply

If you are interested in this position, please submit the following:

  • Resume, cover letter, and two references

Attn: Ambika Terhanian via email ambika@uncleharrys.com

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