Welcome to our new website! Check out our product specials just in time for the holidays!
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FAQ

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General FAQ

  • Where can I buy Uncle Harry's Natural Products?

    You may order through our website. Additionally, you can place your order over the phone at 425-558-4251 or toll-free at 1-866-781-0815 Monday through Friday 7:00 am – 3:00 pm PST. If you'd like to find a store that carries our products near you, visit our In Store Locator page. We advise calling the store before to see if the product you'd like is in stock.

  • I am an international customer and am having trouble with my order.

    If you are having trouble submitting your international order, we are happy to process your order via PayPal. Simply email the items, amounts, and shipping address to contact@uncleharrys.com and we will send you a PayPal invoice. You may also place your order over the phone by calling toll-free 1-866-781-0815.

  • Can I pay using PayPal?

    Uncle Harry's offer's Paypal as a method of payment during the checkout process. Simply select "PayPal" and follow the steps after.

  • Are there any international stores or distributors that carry Uncle Harry's?

    At this time we do not have any international distributors, however, we do ship retail orders direct to most countries.

  • Do you offer any free samples or coupons?

    We do not offer free samples at this time, though many of our products are available in smaller sizes. We do offer promotion codes from time to time through our social media pages and mailing list. Please visit our sites and keep up to date with our latest ventures!

  • Do you test your products on animals?

    Absolutely not! Uncle Harry’s Natural Products is cruelty-free. Our only animal-by products are Bee Pollen and Raw Honey. They are fresh, local, raw, and sourced from our neighbors in Washington.

  • I am having trouble registering my account.

    We apologize for any technological inconveniences. We suggest that if you are having trouble activating from a cellular you instead attempt activation using Google Chrome on a PC. If the problem persists, please feel welcome to reach out to Uncle Harry's for further assistance.

Product FAQ

  • What is the difference between Toothpaste, Tooth Powder, and Tooth Suds?

    All of our Daily Tooth Cleansers promote remineralization of tooth enamel alike, so deciding which one is best for you is a matter of preference. You can also rest assured that all products are completely free of fluoride, carrageenan, triclosan, artificial sweeteners, and SLS. Toothpaste – Remineralizing: Bentonite clay naturally contains many trace minerals and also pulls toxins from the mouth. Aiding oral care needs with colloidal silver water and a bouquet of essential oils. Alkalizes the mouth with sea salt, bentonite clay, and calcium carbonate. Tooth Powder - Enamel polishing: Alkalizes the mouth with sea salt and calcium carbonate. The dry powder helps buff and polish enamel and remove stains. First Uncle Harry's product and base formula for Toothpaste. Tooth Suds - Non-abrasive, foaming. Pure Castile soap is a soft, creamy mouth cleanser. Foam is reminiscent of conventional toothpaste without foaming agents. Equipped with ionic minerals for basic remineralization. Please note Tooth Suds are literally made with soap - it can take some time to get adjusted to the taste. Choosing between the three is a matter of preference. Only one product is needed per each brushing session. You are welcome to alter between one brushing product in the morning and one at night as well.

  • I have a health issue. Which product should I use?

    We are not licensed medical professionals and cannot diagnose or treat any disease. For advice on medical issues, please seek guidance from a licensed healthcare practitioner before using our products.

  • I've been ordering Uncle Harry's for years. Why does my product look/smell different this time?

    None of our products contain stabilizers, fillers, or preservatives. Color inconsistency and separation is completely normal. Please contact us if you believe your product has expired upon purchase.

  • Why is there no expiration date?

    Most of the ingredients we use have a very long shelf life. We suggest using our products within 1-2 years of purchase for optimum freshness, but most of the time they can last longer.

  • Are Uncle Harry's Products non-GMO?

    Yes! If you require a raw material’s certificate of analysis, please write us a request through our Contact Us page.

  • Are the plastic bottles BPA free?

    Yes! The plastic bottles we use are made from fully recyclable food grade high-density polyethylene (HDPE).

  • Are your products gluten-free?

    We do not use ingredients with naturally occurring gluten in any of our products, nor do we process any wheat in our facility. However, our Oatmeal and Coconut Soap Powder does contain oatmeal which is not certified gluten-free.

  • What grade are Uncle Harry's essential oils?

    All of Uncle Harry's essential oils are 100% pure and are of medicinal quality. Therefore, if it is recommended by an aromatherapist that an oil is safe for internal consumption, our oils may be used. We do not dilute any of our essential oils or use chemical or aromatic fillers. If you ever need to know more about a specific essential oil, or have further questions about distillation, feel free to reach out to us through our Contact form.

Shipping & Return FAQ

  • How much will shipping cost?

    Our standard method of shipping is USPS flat-rate of $5.95. If your order is over $75, we offer free shipping to the continental United States. This offer is only available through USPS Priority Mail. You may select USPS Express Mail or UPS shipping for an additional charge.

  • How long will it take to receive my package?

    In-house processing often takes 1-2 business days. USPS Priority Mail usually takes 2-3 business days. USPS Express Mail takes 1-2 business days. UPS can take up to 6 business days. When your order shipping label is printed, you will receive an automatic email with your tracking number.

  • How much is International Shipping?

    International orders can usually be shipped at a flat-rate cost of $33.00 USD if the order can fit into a Priority Mail Padded Envelope. For Canadian customers, the flat-rate cost is $23.00 USD. Once we ship your package, you will receive an email confirmation with the tracking number.

  • What materials are used for packaging?

    We pack orders with plastic bubble wrap, recycled newsprint paper, and nontoxic, biodegradable, plant-based peanuts. If you would like your order be packed without the use of plastic we can accommodate your request, however we cannot guarantee the safe arrival of glass bottles or jars in this event.

  • Do you accept checks and/or Money Orders?

    We accept checks and money orders from financial institutions in the United States. If you choose to pay by check or money order, please send the payment to: Uncle Harry’s Natural Products Attn: Shipping 17650 NE 65th ST, Redmond, WA 98052. Your order will not be processed or shipped until payment has been received and verified.

  • How can I return?

    We proudly stand behind the quality of our products. If you are unhappy with any product you receive for any reason, we will gladly accept your return and refund you the original purchase price, minus shipping charges, within 30 days of purchase. Please ship returned items to: Uncle Harry's Natural Products Attn: Returns 17650 NE 65th ST Redmond, WA 98052. A copy of your invoice must be included with the returned products to ensure timely processing. We will issue a refund after all the returned products have been received.